First results of new passenger survey show most are satisfied
Almost nine out of 10 railway passengers are satisfied with their journeys, according to the latest survey by Transport Focus. The new Rail Customer Experience Survey has replaced the former National Passenger Survey, and more than 100,000 passengers were invited to respond.
More train journeys are being made in Britain than ever before, but the Office of Rail and Road has conceded that the new total of 1.83 billion for the year to March has been inflated to some extent by split ticketing.
A test freight train has been run by GB Railfreight from DP World’s London Gateway to Maritime Transport’s Hams Hall freight terminal in the West Midlands, using a new Class 99 bi-mode locomotive. Yesterday’s intermodal service is being hailed by GB Railfreight as a ‘significant milestone’.
Two trials of drones which will keep an eye on the railway are set to start this year. The newly integrated Anglia management team, which consists of Network Rail, c2c and Greater Anglia, has been working to reduce vandalism, cable theft and trespassing on the railway, which are among the leading causes of train delays.
Two Network Rail staff members have been honoured by the King.
A man has been interviewed by police after a railway bridge at Bedworth was badly damaged by a lorry on Thursday.
Normal train services are set to return to the line between Rugby and Nuneaton, after a lorry seriously damaged a bridge carrying the West Coast Main Line over a road at Bedworth. No one was injured in the incident yesterday, but the line had to be closed while Network Rail engineers carried out emergency repairs.